If you did not receive an order confirmation nor a sent confirmation, than please contact with us to investigate what happened.
Do not hesitate to contact us if you are not sure what happened with your order >> Contact
On very rare occasions we do not have the ordered products in stock. In these cases we may send a first shippment with the products in stock, followed by a second shippment with the remaining prodcuts. he packing list will show the missing prodcucts.
if your order has been incomplete without any remark on the packing list, please contact us via
Contact to investigate the matter.
We prepare your order very carefully. Each order is checked twice and are checked by teoretical and actual weight before sending to prevent any errors.
If you recieved a defect product or think that it might have some defect, please contact us via Contact and give us a detailed description of the defect. If you believ a product migth have some defect, please do not consume this product before consulting with us.
To speed up the process please indiate the order number and the expiration date indicated on the product.
If you are a registered client you can select the corresponding order on the contact form.
In case you have a special condition or follow a medical treatment, we strongly recomend to consult with your health profesional before taking food supplemnets. If you are following a medical treatment we strongly recomend to consult with your prescribing health profesional beforehand. Do not stop your treatment without consulting with your prescribing health profesional.
At Cebanatural we work directly with producers without intermediate dealers, importers or distributers. This allows us to offer our customers quality products at an exeptional price.
Our mayor brand is Sanct Bernhard Alemania, which was founded in 1903 and is a leader in its field not only in Germany but on an European level.
If you compare prices between differnet brands, distributers or online stroes, please take in consideration not only the preice but also the quality of the ingredients, the number on cápsules or tablets, ingredients por capsule or tablet, shipping cost, payment forms, speedy delivery service and of course the quality and service offered by Cebanatural.